Most Frequently Asked Auto Body Collision Repair Questions
If you have recently been in an accident, it is normal to have questions about the repair process. At Rossi Collision Center, located just blocks from Mayo Clinic in Rochester, MN, we help drivers navigate collision repair every day. Below are answers to the most frequently asked questions to help you make informed decisions.
Do I Have to Use the Repair Shop My Insurance Recommends?
No. You have the legal right to choose your own repair facility.
Insurance companies may suggest a preferred shop, but the final decision is yours. Choosing a trusted local collision center ensures your vehicle is repaired properly and with your best interests in mind.
Do I Need Multiple Estimates?
No, multiple estimates are not required.
You only need to select the repair shop you want to work with. From there, the shop will communicate directly with your insurance company and handle the process for you.
How Long Will the Repair Take?
Repair timelines vary depending on several factors, including the extent of damage, parts availability, and insurance approvals.
At Rossi Collision Center, we provide an initial timeline and keep you updated throughout the repair process so you know what to expect.
Do You Offer a Warranty on Repairs?
Yes. We provide a warranty on paint, materials, and workmanship.
Our goal is to deliver long lasting, high quality repairs you can rely on.
What Is a Supplement in Collision Repair?
A supplement is an additional cost discovered after the repair process begins.
During disassembly, hidden damage may be found that was not visible in the initial estimate. When this happens, we document the damage and submit it to your insurance company for approval. We handle all communication and billing related to supplements.
Can You Match My Car’s Paint Color?
Yes. We use advanced computerized color matching technology from PPG to ensure an accurate match.
This allows us to restore your vehicle’s finish so it blends seamlessly with the original paint.
Will You Use OEM Parts?
Yes. We use OEM (Original Equipment Manufacturer) parts whenever possible unless directed otherwise by the customer or required by the insurance policy.
OEM parts are designed specifically for your vehicle, which helps maintain safety, fit, and performance.
Do You Offer Rental Cars or Loaners?
Yes. We can help arrange a rental car through our trusted partners.
We also offer free loaner vehicles when available to help keep you on the road while your car is being repaired.
What Should I Do Immediately After an Accident?
If you are involved in an accident, follow these steps:
- Make sure everyone is safe
- Call emergency services if needed
- Exchange insurance and contact information
- Take photos of the scene and damage
- Contact your insurance company
- Schedule a repair estimate
Once you are ready, our team can guide you through the repair process.
Are Estimates Free?
Yes. We offer free auto body repair estimates for all makes and models.
Appointments are recommended to ensure timely service, but walk ins are welcome.
Trusted Auto Body Repair Near Mayo Clinic in Rochester, MN
Rossi Collision Center has been serving Rochester drivers for over 30 years. We are locally owned and handle all repairs in house, from collision repair to paint and refinishing. We also work directly with insurance companies to make the process as simple as possible.
Request Your Free Estimate
If you are searching for auto body repair in Rochester, MN, Rossi Collision Center is here to help.
Request an estimate, book an appointment, or contact us today to get started.